How do I use the Logitech C925e webcam in Zoom, Microsoft Teams and Google Meet?

by Mia Laurent · Published 20/11/2025 · Updated 24/11/2025

Applies to: Logitech C925e Business Webcam
Last updated: 20 November 2025

Problem

You have a Logitech C925e webcam connected, but your video apps are still using the wrong camera or microphone. In Zoom, Microsoft Teams or Google Meet, you may see a black screen, poor audio, or the built-in laptop webcam instead of the C925e, and you want a simple way to make sure the right devices are selected every time.

Solution

Once the Logitech C925e is plugged in and recognised by your operating system, you need to choose it as the camera and (optionally) microphone inside each app. Zoom, Microsoft Teams and Google Meet all have their own device settings. By selecting the C925e in those menus and running a quick test call, you can confirm that both video and audio are working properly before you join real meetings.

Step-by-step instructions

1. Before you open any meeting app

Make sure the C925e is firmly connected to a USB port on your computer.
Check that the privacy shutter is open and the lens is visible.
Close any apps that might be using the camera already, such as other meeting tools, browser tabs with video calls, or the operating system camera app.
Sit in your normal position and adjust the tilt so your head and shoulders are in view.

2. Use the Logitech C925e in Zoom

Open Zoom and sign in.
Click your profile picture in the top right and choose Settings.
Select the Video tab.
Next to Camera, open the drop-down list and select Logitech C925e. You should immediately see the preview switch to the C925e.
If the preview is black, check that the privacy shutter on the webcam is open and no other app is using the camera.
Click the Audio tab.
Under Microphone, select Logitech C925e if you want to use the webcam microphone, or choose your preferred headset or external mic.
Use Test Mic and Test Speaker to confirm you can hear audio and your voice level is moving.
When you join a meeting, click the arrow next to the Start Video button and confirm that Logitech C925e is still selected.

3. Use the Logitech C925e in Microsoft Teams

Open Microsoft Teams and sign in.
Click your profile picture in the top right and choose Settings.
Go to Devices.
Under Camera, select Logitech C925e. A preview should appear showing your video.
Under Audio devices, pick your preferred device.
In the Microphone section, select Logitech C925e if you want to use the camera mic, or choose your headset microphone instead.
Use Make a test call (where available) to check how you sound and look.
Before you join each meeting, verify the correct camera and microphone are still selected in the pre-join screen.

4. Use the Logitech C925e in Google Meet (browser)

Open Google Chrome or Microsoft Edge on your computer.
Go to Google Meet and start or join a meeting.
In the pre-join screen, click the More options icon (three dots) then select Settings.
Click the Video tab.
In the Camera drop-down, select Logitech C925e. The preview window should now show the C925e image.
Click the Audio tab.
For Microphone, select Logitech C925e if you want to use the webcam mic, or pick your headset or another microphone.
When your browser prompts you to allow camera or microphone access, click Allow.
Confirm you see your video preview and that the microphone level moves when you speak.

5. Fixing common problems across all three apps

If the C925e does not appear in device lists, unplug it and reconnect it to a different USB port.
Close any other meeting apps that might still be running in the background and re-open the one you want to use.
Restart the browser if Google Meet cannot see the camera.
On Windows, check Settings > Privacy > Camera and Microphone to make sure apps are allowed to access them.
On macOS, check System Settings > Privacy & Security > Camera and Microphone, and make sure Zoom, Teams and your browser are ticked.

Optional methods or tools

Logi Tune for additional control
- Install Logi Tune to adjust brightness, contrast and field of view for the C925e.
- After installing, open Logi Tune and choose the C925e, then tweak the image until it looks right for your room and lighting.
- Logi Tune settings generally apply across apps, so once you have dialled in the image, it will carry over to Zoom, Teams and Google Meet.
Using a separate microphone or headset
- For busier or noisier environments, consider using the C925e only as a camera and a dedicated USB headset or conference speaker as your audio device.
- In each app, select the C925e as the camera but choose your headset for both microphone and speaker output.
Browser versus desktop app
- If you have issues in the browser version of Zoom or Teams, try the desktop app instead, as it often has more stable device handling.
- For Google Meet, Chrome or Edge tends to give you the best compatibility with external webcams like the C925e.

Best practices or tips

Open your chosen app a few minutes before important meetings and check the preview, rather than waiting until you are already in the call.
Keep the C925e at or near eye level so you appear natural and avoid the “looking down” angle that laptop webcams often create.
Use simple, neutral backgrounds where possible, or enable background blur in Zoom, Teams or Meet if your environment is busy.
Avoid rapidly switching between multiple video apps, as this can cause one app to hold onto the camera and block others.
If your camera freezes mid-call, turn video off and back on. If that does not help, leave and re-join the meeting after closing all other apps that might be using the camera.
Periodically check for updates to Zoom, Microsoft Teams, your browser and Logi Tune, as updates often improve device compatibility and performance.

When you use the Logitech C925e across several meeting platforms, consistency is the key to smooth calls. Setting the C925e as your default camera inside Zoom, Microsoft Teams and Google Meet, then checking those settings regularly, prevents the common problems where apps fall back to the built-in webcam or lose access to the camera altogether. Because each app maintains its own device preferences, it is worth spending a few minutes in the settings screens so every platform uses the same camera and audio devices.

Good habits around testing and environment make just as much difference as the hardware itself. A quick pre-meeting preview, a sensible camera position and a reliable audio setup help you look and sound professional regardless of which platform your colleagues or clients prefer. With the Logitech C925e properly selected and tuned in your apps, you can move between Zoom, Teams and Google Meet without having to wrestle with camera changes or audio dropouts every time you join a call.