What software do I need for customizing the Logitech G502?
Applies to: Logitech G502 Hero / G502 Lightspeed / G502 X / G502 X Plus
Last updated: May 2025
Problem
You want to customize the Logitech G502’s buttons, DPI settings, lighting, and profiles, but aren’t sure which software to install or how to use it.
Solution
Logitech G502 customization is done using Logitech G Hub, the official software designed to support Logitech gaming peripherals. It provides full access to the mouse’s features and settings.
Step-by-Step Guide
1. Download and Install Logitech G Hub
- Visit the official Logitech G Hub download page:
https://www.logitechg.com/ghub - Download the installer for Windows or macOS.
- Run the installer and follow the prompts to complete installation.
- Restart your computer if prompted.
2. Connect and Launch
- Plug in (or turn on) your Logitech G502 mouse.
- Open Logitech G Hub.
- The software should automatically detect your device.
If it does not appear:
- Check USB port or wireless dongle connection
- Try switching ports or cables
- Restart G Hub or your system
3. Features You Can Customize in G Hub
| Feature | Description |
|---|---|
| Button Assignments | Remap buttons to keystrokes, macros, functions |
| DPI Settings | Set multiple DPI levels (adjustable in 50 DPI increments) |
| Polling Rate | Change report rate (125Hz to 1000Hz) |
| Lighting (RGB models) | Control brightness, effects, color zones |
| Profiles | Create and switch profiles manually or automatically |
| Onboard Memory | Save settings directly to the mouse for use on other systems without G Hub |
4. Optional: Use Onboard Memory Manager (Legacy Option)
For older versions or simpler needs, Logitech offers the Onboard Memory Manager as a lightweight alternative:
- Download from Logitech support site (for G502 Hero or earlier)
- Only supports basic button remapping and DPI configuration
- No RGB or profile switching
Not recommended unless G Hub is incompatible with your system.
Notes
- Logitech G Hub requires an internet connection for initial setup and updates.
- On macOS, G Hub may require permissions under System Preferences > Security & Privacy.
- Settings saved to onboard memory will persist even without G Hub installed later.
