How do I set up the Logitech G502 mouse for the first time?

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Applies to: Logitech G502 Hero / G502 Lightspeed / G502 X
Last updated: May 2025

Problem

You’ve just purchased a Logitech G502 mouse and need guidance on setting it up for first use—whether it’s a wired or wireless model.

Solution

Setup is quick and straightforward. Follow these steps based on your model to connect, install required software, and begin using your G502.

Step-by-Step Guide

1. Unbox and Identify Your Model

Check the packaging or underside of the mouse to confirm your version:

  • G502 Hero – Wired
  • G502 Lightspeed – Wireless with dongle
  • G502 X Plus – Wireless, RGB, USB-C

2. Connect the Mouse

For Wired Models (Hero, X Wired):

  • Plug the USB connector into an available USB-A port on your PC.
  • The mouse should be recognized automatically by Windows or macOS.

For Wireless Models (Lightspeed, X Lightspeed, X Plus):

  • Plug in the Lightspeed wireless receiver (USB dongle).
  • Turn the switch on the bottom of the mouse to ON.
  • The mouse should pair automatically.

Optional: Use the USB extender or charging cable for better signal positioning.

3. Install Logitech G Hub (Recommended)

To customize buttons, DPI, lighting, and profiles:

  1. Go to https://www.logitechg.com/ghub
  2. Download and install Logitech G Hub.
  3. Launch the app; it should automatically detect your G502.

If prompted to update firmware, allow the update to complete before proceeding.

4. Test the Mouse

  • Move the cursor, click buttons, and scroll to confirm functionality.
  • Open G Hub to verify:
    • DPI levels
    • Battery level (for wireless models)
    • Button mapping and onboard memory

5. Optional: Charge the Mouse (Wireless Models Only)

  • Connect the included USB-C or Micro-USB cable (varies by model) to charge.
  • Charging is possible during use.
  • Battery can last up to 60 hours (model-dependent) on a full charge.

Notes

  • You do not need G Hub for basic operation, but it’s required for customization.
  • macOS users have limited support—G Hub features may vary.
  • Linux support is unofficial but basic mouse functions typically work.

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