CapCut Templates Not Loading or Not Working
Applies to
CapCut
Last updated
5 March 2026
Problem
CapCut templates fail to load, do not appear in the template library, or stop working when applied to a project. You may see an error message, a blank template preview, or the template simply refuses to apply to your video.
This usually happens due to internet connection problems, app version compatibility issues, regional template restrictions, or temporary server errors.
Solution
Check your internet connection, update CapCut to the latest version, clear temporary app data, and verify that templates are supported in your region and device.
Step-by-step instructions
Check your internet connection
Templates in CapCut require an internet connection to load.
Ensure your device is connected to a stable WiFi or mobile data network.
Restart your connection if templates fail to appear.
Refresh the template library
Open CapCut.
Navigate to the Templates section.
Pull down on the screen to refresh the template list.
This forces the app to reload available templates.
Update the CapCut app
Visit the official CapCut website:
Or update the app through your device’s app store.
Outdated versions may not support newer templates.
Restart the CapCut app
Close CapCut completely.
Reopen the app and navigate to the Templates section again.
This clears temporary loading errors.
Clear app cache on Android
Open device Settings.
Select Apps.
Choose CapCut.
Tap Storage.
Select Clear Cache.
This removes temporary data that may prevent template loading.
Test a different template
Some templates may temporarily fail due to server issues.
Try applying another template to confirm whether the issue is template specific.
Verify template compatibility
Certain templates may require specific video formats or durations.
Ensure your video meets the template requirements before applying it.
Optional methods or tools
- Restart your device to refresh network services
- Use a different network connection to test connectivity
- Try accessing templates from the CapCut desktop version
- Log out and back into your CapCut account
Best practices or tips
- Keep CapCut updated to access new templates
- Use stable internet connections when browsing templates
- Download templates before editing if supported
- Avoid switching networks while loading templates
- Regularly clear temporary app cache
When CapCut templates fail to load, the issue is usually related to network connectivity or outdated app versions. Because templates are downloaded from CapCut servers, a stable internet connection is required for them to appear and function properly.
Updating the app and refreshing the template library often resolves the problem quickly. With proper connectivity and updated software, CapCut templates provide an easy way to create professional looking videos with minimal editing effort.
