How do I log in to Messenger if I forgot my Facebook password?
Applies to: Facebook Messenger (Android, iOS, Web)
Last updated: September 2025
Problem
Messenger requires your Facebook account to log in. If you forget your Facebook password, you won’t be able to access Messenger until you reset it. This can be frustrating if you need urgent access to chats, calls, or group messages.
Solution
You can regain access to Messenger by resetting your Facebook password through the login screen and verifying your identity with your email address, phone number, or recovery options.
Step-by-step instructions
On mobile (Android/iOS)
- Open the Messenger app.
- Tap Log In.
- Enter your phone number or email linked to your Facebook account.
- Tap Forgot Password?.
- Choose your recovery option (SMS or email).
- Enter the code you receive.
- Set a new Facebook password.
- Return to Messenger and log in with your updated password.
On desktop (Messenger Web)
- Go to messenger.com.
- Click Forgot Password? under the login fields.
- Enter your email or phone number linked to Facebook.
- Follow the prompts to reset your password.
- Log back in with the new password.
If you don’t have access to your recovery options
6. On the reset screen, select No longer have access to these?.
7. Follow Facebook’s identity verification steps (such as uploading an ID).
8. Once approved, reset your password and log back in.
Optional methods or tools
- Facebook Account Recovery page: Directly visit facebook.com/login/identify.
- Trusted contacts: If previously set up, ask them to help you regain access.
Best practices or tips
- Use a strong, unique password when resetting.
- Enable two-factor authentication (2FA) for extra protection.
- Keep your email and phone number updated in Facebook settings so recovery is easier next time.
- Consider using a password manager to avoid future login problems.
