How do I reset my Snapchat password if I forgot it?

Applies to: Snapchat (Android, iOS, Web)
Last updated: September 2025

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Problem

You can’t log in to Snapchat because you forgot your password. Without a reset, you can’t access your account, friends, or saved Memories.

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Solution

Snapchat allows you to reset your password using your email address or phone number linked to your account.

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Step-by-step Instructions

Method 1: Reset via Phone Number

1. Open the Snapchat app.
2. Tap Log In > Forgot your password?.
3. Select via Phone.
4. Enter your registered phone number.
5. Choose to receive a verification code by SMS.
6. Enter the code and set a new password.

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Method 2: Reset via Email

1. Open the Snapchat app or Snapchat Login Page.
2. Tap Forgot your password?.
3. Select via Email.
4. Enter your registered email address.
5. Open the reset email from Snapchat.
6. Click the link and create a new password.

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Method 3: If you can’t access email or phone

1. Go to Snapchat Support.
2. Select “Contact Us” > I can’t access my account > I forgot my password.
3. Fill out the support request form for further assistance.

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Optional Methods or Tools

• Use a password manager to store your new Snapchat password securely.
• Make sure your email and phone number on Snapchat are always up to date to prevent lockouts.

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Best Practices / Tips

• Choose a strong password: at least 8–12 characters with letters, numbers, and symbols.
• Don’t reuse passwords from other accounts.
• Enable Two-Factor Authentication (2FA) under Settings > Two-Factor Authentication for added security.
• Never share your password with third-party apps or websites.