Troubleshooting: Intermittent disconnection on the Mad Catz C.A.T. 12 Switch Controller

Applies to: Mad Catz C.A.T. 12 Switch Controller
Last updated: 2025-10-07

Problem
Controller randomly disconnects during play.

Solution
Stabilize USB-C connection and check cable integrity.

Step-by-step instructions

1. Use original or high-quality cable.
2. Avoid moving cable sharply while playing.
3. Connect to a different port.
4. Check for firmware update addressing stability.

Optional methods or tools

• Cable continuity tester

Best practices or tips

• Secure cable with clip or tie to reduce strain