How do I fix Canva not saving my design?

Applies to: Canva Web & App
Last Updated: October 2025

Problem: Designs fail to auto-save or display “Changes not saved.”

Solution: Check your internet connection and ensure your Canva account is properly synced.

Step-by-Step Instructions:

1. Confirm stable internet access.
2. Log out and back into Canva.
3. Duplicate the design to prevent data loss.
4. Wait a few minutes and check if auto-save resumes.
5. If still unsaved, download a temporary PDF to back up work.

Optional Methods: Use Canva desktop app to reduce browser interference.
Best Practices: Periodically duplicate important designs to avoid data loss.